interativo

Malta – Casumo usará software de proteção de jogador da Necton

Casumo has acknowledged the need for expert assistance when it comes to player protection by using Neccton’s mentor player protection software going forward.

Casumo’s players will now be supported by mentor’s AI-based solution that analyses player behaviour in real-time. The software recognises possible problematic behaviour and works to help both player and operator to identify and address the issue.

mentor é uma ferramenta inovadora de rastreamento de jogadores que alerta o operador e contata diretamente os jogadores que apresentam comportamento crítico. Por exemplo, os jogadores são informados quando a frequência dos seus depósitos aumenta significativamente e ajuda os clientes a tomarem decisões mais informadas sobre o seu jogo com feedback individualizado.

Dr. Michael Auer, Director and Head of Development at Neccton, said: “We are delighted to welcome Casumo on board! We already work with so many of the world’s biggest gaming companies who recognise that our approach and our expertise is unique. We’re really excited to be bringing our value to the Casumo brand, and to helping their customers to play responsibly.”

Benjamin Pule, Head of Regulatory Compliance at Casumo, commented: “We’re really pleased to be partnering with Neccton as we continue to focus our efforts on responsible gaming. Casumo is constantly striving to provide the best possible customer experience in a safe environment, the mentor player protection software will allow us to reinforce this and proactively support our players.”